Privacy Policy

AFROMY SDN BHD™ (“Company”, “we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our services, visit our website, or engage with us in any way.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Personal Information You Provide

We may collect the following information directly from you:

• Full name

• Email address

• Telephone number

• Postal address

• Company name & job title

• Payment information (for transactions)

• User credentials (login ID, password)

• Social media profiles (where relevant)

• Any information you submit via forms, inquiries, or applications

b. Information Automatically Collected

When you access our website, we may automatically collect:

• IP address

• Browser type & version

• Operating system

• Device identifiers

• Referring URLs

• Access times & pages visited

• Clickstream data

• Cookies and tracking data (see Section 6)

c. Information from Third Parties

We may receive personal data from:

• Business partners

• Public databases

• Social media platforms (e.g., LinkedIn, Facebook)

• Payment gateways

• Analytics and marketing vendors

2. Purpose of Data Collection

We collect and process your data for the following legitimate purposes:

• To provide and manage our services

• To respond to your inquiries and customer service requests

• To process transactions and issue invoices

• To send updates, newsletters, or promotional materials (with your consent)

• To conduct internal operations such as auditing, data analysis, and research

• To improve our website and user experience

• To comply with legal obligations and resolve disputes

• To prevent fraud and enhance security

3. Data Storage and Security

Your personal data is stored in secure, access-controlled environments using:

• Encrypted databases and secure servers

• Industry-standard firewalls and malware protection

• Secure Sockets Layer (SSL) technology for all transactions

• Role-based access controls and multi-factor authentication

• Regular vulnerability scans and penetration testing

We take reasonable technical and organizational measures to ensure your data is not lost, misused, accessed without authorization, altered, or destroyed.

4. Sharing of Information

We may share your personal information with:

• Trusted third-party vendors (e.g., payment processors, IT service providers, CRM tools)

• Regulatory authorities or law enforcement, when required by law or to protect legal rights

• Business partners and affiliates

• Cloud storage and hosting providers, who maintain strict data protection standards

We never sell or rent your personal information to third parties.

5. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Right to access – Request a copy of your personal data.

• Right to rectification – Request correction of inaccurate or incomplete data.

• Right to erasure – Request deletion of your personal data under certain conditions.

• Right to object – Object to data processing for marketing or profiling.

• Right to restrict processing – Temporarily stop processing under certain circumstances.

• Right to data portability – Request transfer of your data to another provider.

• Right to withdraw consent – At any time without affecting prior processing.

To exercise your rights, contact us at: info@afromy.com.my

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies (e.g., web beacons, pixels) to enhance user experience, analyze web traffic, and serve targeted advertisements.

Types of cookies:

• Essential cookies – Necessary for site operation

• Performance cookies – Help us understand how visitors use our site

• Functional cookies – Remember user preferences

• Marketing cookies – Deliver relevant advertising

You can manage cookie preferences via your browser settings. For detailed cookie information, please see our [Cookie Policy].

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purposes described in this policy

• Comply with legal, regulatory, and contractual obligations

• Enforce our legal rights and resolve disputes

When data is no longer required, it is securely deleted or anonymized.

8. International Data Transfers

AFROMY SDN BHD™ is based in Malaysia but may process data in jurisdictions outside your country of residence. We ensure that all international data transfers comply with applicable laws, such as the GDPR for EU residents.

Where required, we use standard contractual clauses or other appropriate safeguards to protect your data.

9. Legal Compliance

We comply with applicable data protection laws and regulations, including:

• Malaysia Personal Data Protection Act (PDPA)

• General Data Protection Regulation (GDPR)

• California Consumer Privacy Act (CCPA)

• Other applicable regional or industry-specific regulations

10. Policy Updates

We reserve the right to update or amend this Privacy Policy at any time. Changes will be posted on this page with the “Last Updated” date revised.

If we make significant changes, we will notify you via email or site banners before the changes take effect.

11. Contact Information

If you have questions, concerns, or wish to exercise your rights regarding your personal data, please contact:

AFROMY SDN BHD™

📧 Email: info@afromy.com.my

📱 WhatsApp:  +6011 1932 1299

Thank you for trusting AFROMY SDN BHD™ with your personal data.

Your privacy is a top priority, and we are committed to upholding the highest standards of protection and transparency. 

Last Updated:  AUGUST 2025